One of the first things you can look for is technician certification. These are certificates indicating that the technicians have passed tests to prove a level of compentance.

Many manufacturers and organizations offer some type of certification program. And while certification is no guarantee of competence, it does indicate a certain level of pride and professionalism.

But no one offers a more detailed or extensive certification program than the one that ATRA offers its members. There are three types of ATRA certification: R&R Technician, Rebuilder and Diagnostician.

ATRA’s tests are extremely demanding: You can be certain that any technician holding an ATRA certification is qualified to work on your car or truck.

Another thing to look at is how long have the technicians been in the transmission industry and how long they have been employed at the shop you are choosing.